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FAQ

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  • Will my Widget work for all browser & devices?
  • Are refunds available for yearly plans?
  • Is it possible to customize the size of the text font of the GDPR checkbox?
  • There's a short delay before my widget is showing, why is this happening?
  • Will I get charged during my trial?
  • Do you record IP addresses to make sure that customers only play the game once?
  • Can we put a limit on how much Tada can charge in a month?
  • Do I need to be know how to code to use Tada on my Shopify site?
  • How can I downgrade my Tada Plan?
  • How can I upgrade my Tada Plan?
  • Can I schedule widget to show automatically based on date and time?
  • Can I easily upgrade or downgrade my Tada Plan at anytime?
  • Does the Tada App leave any scripts on my site after uninstalling?
  • The Coupon code (discount code) given by Tada doesn't work on my site! Why?
  • Can I cancel my Tada subscription at anytime?
  • Does the Tada App work with Google Tag Manager?
  • What does Tada count as impression?
  • What does Tada count as "a conversion"?
  • What happens if I go over my impressions amount included in my plan?
  • How can I ask for a missing feature? Do you have a suggest a feature platform?
  • How can I get support? Does Tada offer technical support?
  • Can I use Tada on more than one store or do I have to pay separate for each store that it’s installed on?
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