In order to be able to offer steep discounts for our annual plans, we pre-purchase non-refundable resources, site-locked licenses and credits with multiple providers. For this reason, pro-rated refunds or refunds due to picking a plan by mistake are not available.
In case of a technical issues, our technical support team will be happy to help fix any conflict you may find with your theme or site.
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Are pro-rated refunds available?
Are annual refund available?