To enable this feature, edit your Widget and head to the 3rd step of the Widget creation flow. Find the option called "When your visitor clicks outside of your Widget on mobile, would you like it to close?" and customize it to your liking 😊.
We should clarify that this option only impacts the behavior on mobile not on desktop. The reason for this is that people using touch devices on phones can sometimes close the wheel without meaning to do it, while people clicking outside of the Widget on Desktop usually have the intent to close it.
If you still have questions, you may submit a ticket here and we will get back to you as soon as we can.
KEYWORDS:
Are there ways to close the widget?
How can my visitors close the game?